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Network Operators

Information for network operators

The ONTRAS network is directly connected to over 60 network operators in Germany, the Czech Republic and Poland via its network connection points. 

Ordering exit capacities internally

In the ONTRAS customer portal you have until 15 July of the current calendar year to submit your internal order for transport operations within the Trading Hub Europe market area for the next calendar year, as defined in Sections 13 and 14 of the Cooperation Agreement. 

We will respond to your order within ten working days as stipulated in Section 11(4). If we accept the order, we will reserve the relevant capacity at the network interconnection point zones for this downstream network. If the customer portal is not available or you are not able to log in, a written internal order can also be submitted to ONTRAS in compliance with the relevant deadlines. 

Biogas cost redistribution

As defined in the regulation on biogas cost redistribution in the Gas Network Charges Ordinance (Section 20b GasNEV), the costs for network connection and feeding-in biogas are redistributed throughout Germany. 

The biogas entry network operators report the forecast biogas costs for the following year and the actual biogas costs for the previous year by 31 August each year directly to the transmission system operator of the network to which the network of the biogas entry network operator is either directly or indirectly connected across various network levels. You can find the necessary form in the download area of the ONTRAS website: Annual reporting of biogas costs.

Your contact at ONTRAS

Franziska Fuhrmann
Franziska Fuhrmann
Head of Network Connection Customers Tel: +49 341 27111-2341 franziska.fuhrmann@ontras.com
Sylvia Dathe
Sylvia Dathe
Network Connection Customers Tel: +49 341 27111-5809 sylvia.dathe@ontras.com
Steffen Hesse
Steffen Hesse
Network Connection Customers Tel: +49 341 27111-2904 steffen.hesse@ontras.com
Erik Bauer
Erik Bauer
Network Connection Customers Tel: +49 341 27111 2923 erik.bauer@ontras.com

Important documents (in German)

Formular Mitteilung der Bankdaten und Steuernummer
pdf / 2.43 MB
Bedingungen für die Nutzung des Kundenportals der ONTRAS Gastransport GmbH
pdf / 524.07 KB
Meldung der jährlichen Biogaskosten im Netz der ONTRAS
xlsx / 49.38 KB

Important documents in case of system malfunction (in German)

Formular Interne Bestellung
pdf / 1.37 MB
Formular zur Änderung der 24/7 Kontaktdaten
docx / 50.66 KB
Formular Systemverantwortung gemäß § 21 KOV und EU-VO 2017/1938
xlsx / 300.11 KB
Formular Rückspeisung Biogas im Rahmen der Internen Bestellung
pdf / 669.11 KB
Formular Rückspeisung Erdgas im Rahmen der Internen Bestellung
pdf / 672.54 KB