News
12.05.2025
Welcome to the renewed ONTRAS Customer Portal – Discover the new features!
Please find new features in our customer portal! Proven features remain, while new possibilities make collaboration even easier and more effective.
We are pleased to introduce the innovations in our customer portal! Proven features remain, while new possibilities make collaboration even easier and more effective.
What remains? Our core functions remain and have been improved in some areas.
What's new? Discover features such as
- New homepage in the logged-in area:
- Booking overview and booking structure of the last weeks
- Display of maintenance: Now see all ongoing maintenance as well as future dates directly.
- News from ONTRAS
- Display of services from our portfolio that may also be relevant to your company
Direct contact: Use the option to contact your customer advisors directly via message.
Roles and permissions: Extension requests can now be made directly through the customer portal – easier and faster.
Balancing group management: New look and new function for independent balancing group delimitation.
Bookings and contracts: New views and export options are available to you.
Update Transparency-Tool: A schematic map of the ONTRAS network is available for filtering, and network points can be saved as favourites.
Log in to the ONTRAS customer portal today to discover the new features.
Please also take a moment to check if your stored data is still up to date. This way, we can ensure that we can always support you in the best possible way.
If you have any questions or suggestions, we are happy to assist you.