Hotlines

24/7 Fault Hotline (free of charge)

Phone: 0800 4434430*

Hotline (free of charge)

Phone: 0 800 6756701
E-Mail:   krisenhotline@ontras.com

General Informationen

Telefon: +49 341 27111-0
E-Mail:   info@ontras.com

Capacity Management

Telefon: +49 341 27111-4545
E-Mail:   capacity@ontras.com

Request for capacity if PRISMA/RBP fails

Form "Request for Capacity" if the capacity booking platform fails

 

*   phone number with electronic voice recording