24/7 Fault Hotline (free of charge)

Phone: 0800 4434430*

Hotline, activated only in case of emergency (free of charge)

Phone: 0 800 6756701 (currently not active)
E-Mail:   krisenhotlineontrascom

General Informationen

Telefon: +49 341 27111-0
E-Mail:   infoontrascom

Capacity Management

Telefon: +49 341 27111-4545
E-Mail:   capacityontrascom

Request for capacity if PRISMA fails

Form "Request for Capacity" if booking platform PRISMA fails

*   phone number with electronic voice recording